take 5
thinking about digital customer experience
Posts Tagged ‘crowds’
Volvo wanted $5,500 to replace the transmission in my car 10,000+ miles out of warranty. Thanks to social media I got it for 200 bucks!
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- Tags: bc2, crowds, search, social media
About this blog
I'm Rohn Jay Miller. I'm a principal in a start-up called AlphaBeta. We work with clients to evolve their business + communications strategies so they become more open, interactive and valuable in the marketplace. This means looking at how marketing, sales and customer service holistically engage customers. I write here about our challenges and opportunities.
I used to be Senior Vice President - Product + Technology, Knight Ridder Newspapers You can reach me at rmiller@alphabeta.co
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