thinking about digital customer experience
Great presentation on the nature of museums and how they are evolving the user experience given by three people from the interactive multi-media team at San Francisco Museum of Modern Art (SFMOMA) which just completed a fantastic re-design:
Be sure to visit the new SFMOMA site, one of the best of the new museum Website re-designs this year:
SF MOMA | UX Week 2008 | Adaptive Path from Adaptive Path on Vimeo.
I'm Rohn Jay Miller. I'm a principal in a start-up called AlphaBeta. We work with clients to evolve their business + communications strategies so they become more open, interactive and valuable in the marketplace. This means looking at how marketing, sales and customer service holistically engage customers. I write here about our challenges and opportunities.
I used to be Senior Vice President - Product + Technology, Knight Ridder Newspapers You can reach me at rmiller@alphabetadesign.com